Another week is over, and looking back:
- I've lived a life that's full
- I traveled each and every highway
- And more, much more than this, I did it my way.
I have also had a success this week. My process improvement project, the thing that may we define my tenure (as long I keep all the other aspects tamed), has delivered its first tangible improvement. It is for a revised process for doing something that our competitors have always been willing to do, so in that sense it is just catching up with the pack, but for Starfleet, and for our account, it represents a real improvement. This process was used in anger on a recent bid and we got a "thanks" from our customer, which is fairly rare, and more importantly a "to turn that round in a week is a game changer", which is much more profound. The fact that that latter comment was delivered last night by our Starfleet account leader was the icing on the cake.
We are also up to see Brad and Angelina this weekend. Very much looking forward to seeing them, indeed this is the first time since Riverside Lakes, but, much more importantly*, we will get to see their new kitchen.
Have a great weekend, and speak next week.
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* A joke, perhaps of the smaller variety
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